Times have changed and people seem more divided than ever. Through a unique blend of warmth, wit and wisdom, Abe Wagner will help you understand and improve communication in your life based on the common-sense psychologies of Transactional Analysis (TA) and Neuro-Linguistic Programming (NLP) to improve communication, resolve conflict and reduce stress. Learn to stay out of psychological games and the drama triangle (persecutor, rescuer, victim); cope with stress; and “carefront” when dealing with people who are being “resistable.” You’ll also understand how to really listen, invite others to do the same, and appreciate the power of positive reinforcement. Plan to laugh while learning tools for a more rewarding life. This is a repeat of the course given Fall 2017.